Frequently Asked Questions

Carpet Cleaning FAQ

• ▼ How much does carpet cleaning cost?
  Pricing depends on the size of the job, the condition of the carpets, the level of soiling, and the cleaning method needed. Because every carpet is different, I provide pricing after assessing the job. What I can guarantee is a thorough, professional cleaning using quality equipment and products.
• ▼ Why did brown spots appear after another company steam cleaned my carpets?
  This often caused by a process called wicking. Deep stains or residue below the carpet surface can rise to the top as the carpet dries, especially if too much water was used during cleaning. The spots may not have been visible before cleaning, but appear afterward as moisture pulls them upward.
• ▼ Can wicking spots be removed?
  Yes, in many cases they can. The process involves treating the affected area, carefully extracting the stain with minimal moisture, and drying the carpet quickly to help prevent the spot from returning.
• ▼ Why should I use you instead of the more prominent companies around?
  Because when you call Crimson Services LLC,  you speak to me, the owner,  and the technician that comes to clean your carpets is also me, the owner.  You will receive a service from me and not some employee or helper who doesn't really care and will only give you a half-hearted effort.  This company is mine, and I care deeply for my customers and my image.  Absolutely no corners are cut; every recommended step by the industry is applied every time I show up. 
• ▼ Why don't you use a large truck-mounted system like bigger companies?
  I use professional portable equipment that delivers the same cleaning process while allowing access to places truck-mounted systems can't easily reach, such as apartments, high-rise buildings, hotels, and large commercial properties. This flexibility helps me provide the best solution for each job.